Mobile phone plans for Vodafone customers increase in latest price hike

Vodafone customers could be forced to pay up to $48 more per year for their mobile phone plan following the latest price hike in the telecommunications industry.

Customers received an email on Wednesday afternoon notifying them of a $4 increase to their mobile plan, which would come into effect on March 27.

The email said the bill hike was required as the company invested in the network following an increase in the amount of usage on their network.

The company also reassured customers their monthly data allowance would increase alongside the bill.

“At Vodafone, we continue to invest in our network, technology platforms and security infrastructure to provide a better experience for our customers while handling an increasing amount of usage on our network,” Vodafone said in an email to customers.

“We are getting in touch to let you know about upcoming changes to your mobile plan.

“From March 27, the monthly plan fee of the plans outlined below will increase by $4 a month and the monthly data allowance on your account will increase.”

It is not yet clear if this price increase will affect all Vodafone customers.

The increase comes after telco giant Telstra increased the price of phone packages by $2-6 per month last year, forcing Australian’s to pay up to $72 more for their phone plan every year.

At the time, Telstra small business executive Brad Whitcomb said the decision to raise costs was made in line with the annual consumer price index.

“Like most businesses in Australia, we are also responding to increasing costs,” Mr Whitcomb said.

“We know price rises can be hard for some people, especially when cost of living pressures are high.

“We want to be clear on why we’re doing this and what’s available if you need support.

“Increasing our prices means we can continue investing in the things that matter for our customers.”

Vodafone has been contacted for comment.

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